Frequently Asked Questions

Frequently Asked Questions
 
What are your office hours?
What is the phone number for animal control?
Do dogs and cats need a license?
What are the landfill hours?
Is there a garbage bag limit for curbside pickup?
When is garbage pickup?
What is the due date for property taxes?
When are utility payments due?
Where do I get a building permit?
My sewer line is plugged.  What do I do?
How do I make a drainage request?
How do I make a change to my driveway request?
Do you pay for mole, gopher and beaver tails?
How do I get to be a delegate at a council meeting?
How much does it cost to purchase a property ownership map?
Do I have to fence my pool?
Who do I contact if I have concerns about off road vehicles?
 
What are your office hours?
The Altona office is open from 8:30am-4:30pm from Monday to Friday.
The Plum Coulee office is open from 8:30am-4:30pm Tuesday, Wednesday, Thursday and closed for Lunch.
The offices are closed on holidays.
 
What is the phone number for the dogcatcher?
If you have concerns regarding stray dogs or are looking for your own please contact the following:
Animal Control Officer Bill Peters at (204) 327-5587 or (204) 324-9500 (to report a stray) or the administration office (to locate your own pet) at (204) 324-5357.

Do dogs and cats need a license?
All dogs within the Town of Plum Coulee and the Town of Gretna require a license. Dog licenses are due January 31 and need to be renewed annually. Cost is $12 for spayed or neutered and $24 for those that aren't. Licenses are available at the Altona or Plum Coulee offices.  We are currently working on an Animal Control by-law for the whole municipality so this may change in the future.

What are the hours of the dump?
Plum Coulee Landfill hours from November 1 to April 30 the dump is open from 10am to 5pm, closed Tuesday and Wednesday.  From May 1 to October 31 the hours are 10am to 6pm, closed Tuesdays.
 
Altona/Rhineland Landfill hours are Tuesday- Saturday from 8am-4pm. 

Is there a limit to the amount of garbage picked at curb side?
Yes in Plum Coulee and Rosenfeld where there is curb side pickup there is a 2 bag limit. Anything over that requires a sticker which can be purchased at a $1 each at the offices.  There is no limit to the amount of recyclables.
 
When is garbage pickup? (Must be out by 8am)
Residential garbage pickup for Plum Coulee is on Fridays.
Recycling pickup for Plum Coulee is on Thursdays.
Residential garbage and Recycling pickup for Rosenfeld is on Tuesdays.
 
What is the due date for property taxes?
Taxes are due the 31st of October. Penalties apply starting November 1 at 1 and 1/4% per month.
There is an early payment discount of 1.5% if paid by June 30.
Allow 2-3 business days for online payments to process.  Cheques must be received before the close of the office on the due date.
 
When are utility payments due?
Utility accounts for Rhineland and Gretna are due January 31, April 30, July 31, October 31.
Plum Coulee utility accounts are due on February 28, May 31, August 31, November 30. 
Penalties apply starting the first of the month after the due date at 1 and 1/4% per month.
Allow 2-3 business days for online payments to process.  Cheques must be received before the close of the office on the due date.

Where do I go to get a building permit?
Building permits are issued through the Office in Altona.  The phone number there is (204) 324-5357.  You can also view information needed for a permit here. To view the Building Permit By-Law click here.

My sewer line is plugged. What do I do?
Call Public Works first before calling to clean the line from the house using a company such as Rotorooter. If the contractor advises the blockage is on the property line or Municipal property, the line should be videoed at your expense. Upon receipt of the video as proof of blockage, cost sharing may occur to correct the problem.
 
How do I make a drainage request?
You must come to the office in Altona to fill out a drainage request.
 
How do I make a change to my driveway request?
For Driveways in the Municipality you must come to the Altona office to make a driveway change request.  For driveways on provincial roads you must apply to Manitoba Highways.
 
Do you Pay for mole, gopher and beaver tails?
Yes, we do. For 2016 Gopher tails are worth $.50, Mole Tails are $2.00 and Beaver tails are $40.00.  You must catch them in the Municipality and contact the councillor for your ward.  Beaver tails must be pre-approved to catch by your councillor or payment will not be given.  Councillors Wards
 
How do I get to be a delegate at a council meeting?
Contact the Altona Office at (204) 324-5357.
 
How much does it cost to purchase a property ownership map?
The price of an ownership map is $20.00
 
Do I have to fence my pool?
Yes, Provincial legislation requires a fence around pools that are capable of containing a water depth greater than 24 inches. According to by-law, you must have a minimum of a five foot fence with a self closing gate and lockable latch around all outdoor pools and hot tubs. The fence must be constructed in a manner as to prevent a child from crawling underneath or over top the fence.
 
Who do I contact if I have concerns about off road vehicles?
Off Road Vehicles fall under Provincial legislation and as such you would be required to call your local RCMP detachment.  For Plum Coulee contact the Altona Police at (204) 324-5353.